it support services
overview
What is IT Support services?
IT support service is the ability to assist with any IT issues a person may have. Most people have at some point contacted an IT support specialist without even realizing it.
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FAST, FRIENDLY IT SUPPORT WHEN YOU NEED IT
At Ability Information Technology IT we offer responsive, reliable, effective IT support to ensure everything runs smoothly and you can focus on building your business.
PRE-PAID IT SUPPORT
Remote and onsite IT support
Our Pre-paid IT Support enables you to enjoy the flexibility of deciding when you engage Ability Information Technology IT to carry out technical maintenance and support for your systems. You can book and pay for 10 hour blocks of support, as and when you need them.
Our Pre-paid IT Support doesn’t provide you with the essential monitoring and pro-active measures offered by our Unlimited IT support package, however it’s a great way to engage our services for basic break-fix support.
FLEXIBLE, CUSTOMISED SUPPORT
Rather than hiring, training and retaining a full time IT consultant – our cost-effective Managed IT Support packages give you access to a team of experienced IT consultants – exactly when you need them.
Managed IT Support is perfect for small to medium sized companies that need more than just ad hoc technical help.
Ability Information Technology IT experts can proactively manage and support your entire IT infrastructure. We currently offer three levels of IT support to suit each stage of your business growth, and you can switch between options as, and when, you need to.
ON DEMAND IT SUPPORT
Pay-as-you-go technical help when you need it
If you’re a small business that only needs occasional IT support our On Demand IT Support package might be for you. This option allows for you to pay for technical support when you need it. It’s great for ad-hoc fixes or emergencies. It’s also an option many of our clients use to complement an existing IT team, or to cover your team’s holiday or sick leave.
UNLIMITED IT SUPPORT
Fixed monthly fee – no surprise costs or call-out fees
With Unlimited IT Support, there’s no need to worry about how much support time you’ve used up, or fret about surprise fees. Instead, you’ll pay an affordable monthly fee for proactive, comprehensive and complete IT management.